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Their customer service is concierge level, and it’s second to none. No matter what time of day or night a customer calls in with a question or concern, Frontpoint will be ready to answer with knowledgeable, capable, and polite customer service representatives who are keen to help. Here’s a quick snapshot of some of the positives and negatives with Frontpoint:There are also a lot of options that go with Frontpoint, too, including door and window sensors, great keypads and control panels, and more. If there’s something you’re looking for in a home security system, you can probably get it with Frontpoint. You can also expect excellent customer service, an installation that’s fast and easy to setup, and a very low pressure sales approach that keeps you from feeling bothered about upgrade or additional purchases when you call in with questions or concerns. It’s a great way for the company to keep their customers feeling happy with their choice of security system. Although the technology is very advanced, it’s also very user friendly too, so it’s easy to get started once the system is installed, and then working your system is generally quite intuitive too. There’s also cellular monitoring and two way voice communication too as nice touches. The equipment is efficient, and if you choose their premium service, you’ll also receive a lifetime warranty on the equipment itself. That can go a long way toward protecting your budget and ensuring that you’re making the right investment. All of this means you can have peace of mind that you are well protected.
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We looked at providers offering pure DIY as well as those offering professional monitoring, either de facto or as an upgrade.
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“I think we are going to be able to compete.